DELIVERY ISSUES
What is the delivery timeframe?
Lagos: 1-3 business working days. Lagos Outskirts: 3-5 business working days. Same-Day Delivery in Lagos only: available for orders placed before 11:00am. Outside Lagos: 5-7 business working days.
Why did you call me for a delivery top-up fee that was not shown on the website?
For some locations, especially outside standard delivery zones, an additional fee may apply that is not always fully captured at checkout. Our team confirms this with you by phone before dispatching, so nothing is charged without your agreement ...
Do you deliver outside Nigeria?
Yes, we do
Can I change my delivery option to pick up?
Yes, you can.
How do I track my item sent via the logistic service? Will I get a tracking number? Is there a link to use?
Once your order is processed, depending on the logistics service you choose, (DHL, Terminal, ABC, GIG), you will be contacted prior the delivery. You can also reach out to us to assist with the tracking of your order.